शिपिंग नीति

Last Updated: 15 June 2026

At B/ONE, we work to pack every order carefully and deliver it safely to your doorstep. This Shipping & Delivery Policy explains how orders placed on be1clothing.com are processed, shipped, tracked, and delivered.

1. About B/ONE

B/ONE is operated by FASHIONS FLASHER INDIA PRIVATE LIMITED.

Website: be1clothing.com
Email: support@be1clothing.com
Customer Care: 9899119996
GSTIN: 09AAACF1827B1Z4

Address:
S 65, 66 KARKAR, MODEL ROAD,
Gama 1, Karkar Mandan,
Sahibabad Industrial Area Site 4,
Sahibabad, Ghaziabad,
Uttar Pradesh 201010, India

2. Shipping Coverage

We currently ship orders across India to serviceable pin codes. Delivery availability depends on the serviceability of the customer’s pin code by our logistics and courier partners.

At this time, we do not offer international shipping unless specifically mentioned on the website or confirmed by our customer support team.

3. Shipping Partner

B/ONE ships orders through Shiprocket and its associated third-party courier partners. The final courier partner is selected based on serviceability, delivery performance, package requirements, and availability at the time of dispatch.

4. Order Processing Time

Orders are usually processed and dispatched within 24 to 48 business hours after order confirmation.

During sale periods, festive seasons, product launches, high-demand periods, public holidays, or operational delays, dispatch may take up to 3 to 5 business days. Orders are generally not processed or dispatched on Sundays and public holidays.

5. Delivery Timeline

Once dispatched, estimated delivery timelines are usually:

Delhi NCR: 2 to 4 business days
Metro cities: 3 to 6 business days
Other cities and towns: 4 to 8 business days
Remote or difficult-service locations: 7 to 12 business days

These timelines are estimates and not guaranteed. Delivery may take longer due to courier delays, weather, strikes, local restrictions, festivals, high shipment volume, incorrect address, customer unavailability, or other circumstances beyond our control.

6. Shipping Charges and Free Shipping

Shipping charges, if applicable, are displayed at checkout before you complete your order.

For serviceable India orders, B/ONE offers free standard shipping when the eligible checkout value is ₹1,999 or more. The free-shipping eligibility is calculated by Shopify at checkout and may depend on order value, applied discounts, shipping address, serviceability, and the shipping method selected.

Orders below the free-shipping threshold may be charged the standard domestic shipping rate shown at checkout. Cash on Delivery orders may carry an additional COD handling fee, if applicable, and that fee will be shown at checkout before payment.

B/ONE may offer free shipping, discounted shipping, bundle offers, prepaid benefits, or promotional shipping from time to time. Such offers may be subject to minimum order value, product eligibility, payment method, location, campaign conditions, or checkout rules shown on the website.

7. Prepaid Orders

Prepaid orders are easier for us to confirm and may be prioritized for dispatch where operationally possible. This is not a guaranteed faster-delivery commitment, and actual delivery timelines still depend on courier serviceability and logistics conditions.

8. Cash on Delivery

Cash on Delivery may be available for selected orders and serviceable pin codes. COD availability depends on courier partner coverage, order value, customer location, and internal risk checks.

B/ONE reserves the right to cancel, hold, or request prepaid confirmation for COD orders in case of incomplete address, failed confirmation, suspicious activity, previous delivery refusal, or non-serviceable pin code.

9. Tracking Your Order

Once your order is shipped, you will receive tracking details by email, SMS, WhatsApp, or another available communication method. Tracking updates may take up to 24 hours to reflect after dispatch, depending on the courier partner’s system.

10. Address and Contact Details

Please ensure that your shipping address, pin code, phone number, and email address are correct before placing an order. B/ONE will not be responsible for delivery failure, delay, return-to-origin, or additional charges caused by incorrect, incomplete, or unreachable customer details.

If you notice an error in your address after placing the order, contact us immediately at support@be1clothing.com or 9899119996. Address changes may not be possible once the order has been shipped.

11. Delivery Attempts and Failed Delivery

Courier partners usually attempt delivery as per their standard process. If the customer is unavailable, refuses delivery, provides an incorrect address, or cannot be contacted, the shipment may be marked as undelivered and returned to us.

For undelivered orders, B/ONE may contact the customer for confirmation before re-shipping. Additional shipping charges may apply for re-dispatch.

12. Delayed, Lost, Damaged, or Tampered Shipments

While we make every reasonable effort to dispatch and deliver orders on time, delays may occur due to third-party courier or logistics issues.

If a shipment is confirmed as lost by the courier partner, B/ONE will offer a suitable resolution, which may include replacement, store credit, or refund, depending on product availability and order status.

If your package appears damaged, opened, torn, wet, tampered with, or suspicious at the time of delivery, please do not accept the package if possible. If you accept the package and later notice damage or tampering, contact us within 24 hours of delivery with your order number, photos of the outer packaging, photos of the product, and an unboxing video if available.

13. Return to Origin

An order may be returned to origin if the customer is unavailable, the address is incorrect or incomplete, the phone number is unreachable, the customer refuses delivery, the location is not serviceable, delivery attempts fail, or the courier partner is unable to complete delivery.

For prepaid orders returned to origin, we may issue a refund after deducting applicable shipping or RTO charges, if any, unless the failure was due to an error from our side. For COD orders returned to origin due to customer refusal or unavailability, B/ONE may restrict future COD orders or request prepaid payment.

14. Partial Shipments, Pre-Orders, and Restrictions

In some cases, your order may be shipped in multiple packages depending on product availability, warehouse processing, or courier requirements. If your order is split into multiple shipments, you may receive separate tracking details for each package.

If any product is listed as pre-order, made-to-order, customized, or delayed-dispatch, the shipping timeline mentioned on that product page will apply.

We do not deliver to locations that are not serviceable by our courier partners. If your pin code is not serviceable, we may cancel the order and issue a refund for prepaid orders.

15. Contact Us

For shipping, delivery, tracking, delay, or courier-related queries, contact us at:

B/ONE
Operated by FASHIONS FLASHER INDIA PRIVATE LIMITED
S 65, 66 KARKAR, MODEL ROAD,
Gama 1, Karkar Mandan,
Sahibabad Industrial Area Site 4,
Sahibabad, Ghaziabad,
Uttar Pradesh 201010, India

Email: support@be1clothing.com
Customer Care: 9899119996